Your bank, in your pocket — with a real branch when you need one.

Neighbors First Online and Mobile Banking gives you 24/7 access to your accounts, checks, bill pay, and Zelle® — while keeping the option to walk into any of our 10 Chicagoland branches whenever you want to talk to a human.

Online banking

Every Neighbors First account includes free online banking at neighborsfirstbank.com. Sign up in about five minutes if you have a Neighbors First account and a Social Security Number on file.

Check balances and transaction history for all your accounts
Transfer money between Neighbors First accounts (instant) or to external accounts (1–3 business days)
Pay bills electronically to more than 30,000 payees
Send and request money with Zelle® to anyone with a US bank account
Order paper checks, request stop payments, and download statements
Set up account alerts (low balance, large withdrawal, direct deposit received)

Neighbors First Mobile App

Available free on the App Store (iOS 15+) and Google Play (Android 10+). Same features as online banking, plus:

Mobile Deposit

Deposit checks by taking a photo of the front and back. Funds are typically available the next business day. Daily limit $10,000, monthly limit $25,000. Higher limits available for business accounts on request.

Card Controls

Freeze and unfreeze your debit or credit card instantly if it's misplaced. Set spending limits, block certain merchant categories, restrict international transactions, and get real-time transaction alerts.

Fingerprint & Face ID

Mobile Wallet Support

Add your Neighbors First debit or credit card to Apple Pay, Google Pay, or Samsung Pay for contactless payments in stores and in apps.

Transfers between accounts

Move money between your Neighbors First accounts anytime in Online Banking or the mobile app. Choose Transfers, select a source and destination account, enter the amount, pick a date, and confirm.

Internal transfers — between two Neighbors First accounts, instant and always free
Scheduled transfers — one-time future dates or recurring (weekly, biweekly, monthly, etc.)
View, edit, or cancel scheduled transfers under Transfers → Scheduled up until the day before they run
Savings-account transfer limit — up to 6 outbound transfers per statement cycle per federal rules; additional transfers may be declined

External transfers and sending money outside Neighbors First

Move money between your Neighbors First account and an account you own at another US bank, or send money to people using Zelle®.

External transfers (to your own account elsewhere)

Link an account you own at another US bank in Online Banking under Transfers → External Accounts. Verification takes 2–3 business days (we make two small trial deposits you confirm). Once verified:

Standard delivery: 1–3 business days, free
Expedited delivery: next business day, $5 per transfer
Daily limit: $10,000 outbound / $25,000 inbound (personal accounts)
Cutoff: 4:00 PM CT for same-day submission

Person-to-person payments (Zelle®)

Send money in minutes to anyone with a US bank account using only their email or US mobile number. Zelle® is built into Online Banking and the mobile app.

Send up to $2,500 per day, $10,000 per month (personal)
Business limits are higher — ask your banker
Money moves in minutes when the recipient is Zelle®-enrolled
Payments cannot be reversed — only send to people you know and trust

Bill Pay

Neighbors First Bill Pay is free with every checking account. Pay individuals or companies electronically, schedule one-time or recurring payments, and see a full history of every payment sent and cleared.

Same-day payments — available for many major billers by 12:00 PM CT cutoff
Recurring payments — set it and forget it for rent, utilities, subscriptions
eBills — many billers deliver electronic bills directly to your Neighbors First inbox
Payment guarantee — if a payment posts late due to a Neighbors First error, we cover the late fee

Zelle®

Send and receive money in minutes with anyone who has a US bank account. Zelle® is integrated into Neighbors First Online and Mobile Banking — no separate app or account needed.

Send up to $2,500 per day, $10,000 per month (personal accounts)
Business account limits are higher — talk to your banker
Requests: send a payment request to another Zelle® user
Money moves in minutes when both sides use Zelle®

A safety note: Zelle® is designed for sending money to people you know and trust. Payments cannot be reversed once sent. Neighbors First will never call, text, or email asking you to send yourself money via Zelle® — if you get that request, hang up and call us at (312) 555-4100.

e-Statements & account documents

Free e-statements are available for every Neighbors First account. Sign up in Online Banking under Settings → Delivery Preferences. Paper statements cost $3/month per account. e-Statements are retained online for 7 years — download or print any month whenever you need it.

Account alerts

Set up real-time alerts so you always know what's happening on your Neighbors First accounts. Alerts are free and delivered by push notification (mobile app), text message, email, or all three.

Configure alerts in Online Banking or the mobile app under Settings → Alerts. Available alerts include:

Low balance — when your available balance drops below a threshold you set
Large withdrawal — any single debit over an amount you choose
Direct deposit received — payday alert as soon as funds post
Debit or credit card used — every transaction, over an amount, or by category
Card declined — real-time notification with the reason
Foreign or online transaction — extra scrutiny on card-not-present activity
Password or contact information changed — security alert
Statement ready — link straight to the new statement

Alerts are informational — they don't replace regular account monitoring or replace fraud reporting. If an alert surprises you, call (312) 555-4160 right away.

Not signed up for Online Banking yet?

Enrollment takes about five minutes. You'll need your Neighbors First account number and the last four digits of your Social Security Number.

Enroll in Online Banking →